Refund policy
RETURNS, EXCHANGES & REFUNDS
Last updated: August 18, 2026
Most THE BLOVD CO. apparel is made to order and personally hand-pressed after purchase. Because each garment is produced specifically for the customer’s order, all apparel purchases are final sale. We do not accept returns or exchanges due to size selection, color preference, change of mind, buyer’s remorse, or other personal-preference reasons. Customers are responsible for reviewing product descriptions, garment information, color references, and sizing information before placing an order.
DEFECTIVE, DAMAGED, OR INCORRECT ITEMS
Please inspect your order when it arrives. If an item is defective, damaged, incorrect, or materially different from what you ordered, email info@theblovdco.com within seven calendar days of delivery. Include your order number, a description of the issue, and clear photographs of the item and packaging.
After reviewing a verified defect, damage claim, or fulfillment error, THE BLOVD CO. will provide an appropriate replacement, correction, exchange, or refund. We will cover reasonable return or replacement shipping when applicable to a verified defect, damage claim, or fulfillment error.
NORMAL PRODUCT VARIATIONS
Because apparel may include garment-dyed fabrics, natural fibers, hand-applied decoration, and small-batch production, minor variations in shade, texture, measurements, distressing, print placement, or appearance may occur. Screen settings and lighting can also affect how colors appear. These normal variations are not defects when the product remains materially consistent with its description and approved design.
RETURN AUTHORIZATION
Do not send an item back without contacting us first. If a return is authorized for a verified defect, damage claim, or fulfillment error, we will provide return instructions and the correct return address. Items sent without authorization may not be accepted.
REFUNDS
When a refund is approved, it will be issued to the original payment method. Your bank or payment provider may require additional time to post the refund.
ORDER CHANGES AND CANCELLATIONS
Orders may be canceled or changed within one hour of purchase. To request a cancellation or change, use any cancellation option shown in your customer account or email info@theblovdco.com and include your order number. Eligibility is determined by the time the request is submitted, not by the time THE BLOVD CO. reviews or responds to it.
After the one-hour window has passed, the order is final and may enter blank sourcing, production preparation, or fulfillment. The order can no longer be canceled or changed, including changes to garment style, color, size, design, quantity, or shipping address.
UK orders through Global-e: Orders placed through the UK storefront are purchased from Global-e as merchant of record and are subject to the Global-e terms and return or cancellation instructions presented at checkout. Nothing in this policy limits non-waivable statutory rights; where those rights or Global-e’s process differ from this policy, they control.
Nothing in this policy limits rights that cannot lawfully be waived.
Questions? Email info@theblovdco.com.