Terms of service
TERMS OF SERVICE
Last updated: August 2, 2026
OVERVIEW
This website is operated by THE BLOVD CO. Throughout these Terms of Service, “THE BLOVD CO.,” “we,” “us,” and “our” refer to THE BLOVD CO. We offer this website, including the information, products, services, and tools available through it, to you conditioned upon your acceptance of these Terms of Service and the policies referenced in them.
By visiting www.theblovdco.com, creating an account, submitting information, requesting custom apparel services, or purchasing from us, you agree to these Terms. If you do not agree, do not use the website or purchase our products or services.
SECTION 1 — ELIGIBILITY AND ACCEPTABLE USE
You must be at least the age of majority in your state of residence, or use the website with the permission and supervision of a parent or legal guardian. You may use the website only for lawful purposes and in accordance with these Terms.
You may not use the website to violate any law, infringe another person’s rights, transmit malicious code, interfere with the website or another customer’s use of it, attempt unauthorized access, scrape or harvest data without permission, or submit false or misleading information.
SECTION 2 — PRODUCTS, GARMENTS, AND PRODUCT REPRESENTATIONS
THE BLOVD CO. creates premium, small-batch apparel, much of which is made to order and personally hand-pressed. Product descriptions, garment information, artwork placement, sizing guidance, photographs, and color references are provided as accurately as reasonably possible.
Because apparel may include garment-dyed fabrics, natural fibers, hand-applied decoration, and small-batch production, minor variations in shade, texture, measurements, distressing, print placement, or appearance may occur. Screen settings and lighting can also affect how colors appear. These normal variations are not defects when the product remains materially consistent with its description and approved design.
Availability is not guaranteed. If a specified garment, color, or size becomes unavailable, we will not substitute a materially different item without your approval. We may contact you with options, delay fulfillment with notice, or cancel and refund the affected item.
SECTION 3 — ORDERS, ORDER ACCEPTANCE, AND CANCELLATIONS
An order confirmation acknowledges that we received your order. We reserve the right to refuse, limit, or cancel an order for legitimate reasons, including suspected fraud, payment problems, pricing or listing errors, inventory or supplier unavailability, shipping restrictions, or misuse of promotions.
Please review product, size, color, quantity, shipping, and contact information before submitting an order. Orders may be canceled or changed within one hour of purchase. To request a cancellation or change, use any cancellation option shown in your customer account or email info@theblovdco.com and include the order number. Eligibility is determined by the time the request is submitted, not by the time THE BLOVD CO. reviews or responds to it.
After the one-hour window has passed, the order is final and may enter blank sourcing, production preparation, or fulfillment. The order can no longer be canceled or changed, including changes to garment style, color, size, design, quantity, or shipping address.
If we cancel an order after payment, we will issue the appropriate refund to the original payment method.
SECTION 4 — PRICES, PAYMENTS, PROMOTIONS, AND TAXES
Unless stated otherwise, prices are listed in U.S. dollars. Applicable taxes, shipping charges, and discounts are calculated and shown during checkout. You agree to provide current, complete, and accurate billing and payment information.
Payments are processed through Shopify and its payment service providers. We do not directly store full payment-card details. A payment authorization or charge may be subject to the terms, security procedures, and approval requirements of the payment provider.
Promotions, discount codes, free-shipping thresholds, and special offers may have separate conditions, expiration dates, eligibility rules, and combination restrictions. We may correct pricing, promotion, or calculation errors and will contact you when a material correction affects an order already placed.
SECTION 5 — PRODUCTION, SHIPPING, DELIVERY, AND LOCAL HANDOFF
Most apparel is produced in small batches and is generally made to order. Please allow 5–7 business days for production and processing before carrier acceptance unless a product page or written agreement states otherwise. Business days exclude weekends and holidays. Carrier transit time begins after carrier acceptance and is separate from production time.
Available shipping methods, rates, and estimated delivery information are shown at checkout. Tracking information is sent when available. Label creation does not necessarily mean the carrier has possession of the package.
Customers are responsible for providing a complete and accurate delivery address. Local pickup or delivery is available only when specifically offered and confirmed by THE BLOVD CO. Supplier disruptions, high-volume periods, severe weather, carrier delays, or other circumstances outside our reasonable control may affect timing.
The Shipping Policy is incorporated into these Terms and provides additional details.
SECTION 6 — RETURNS, EXCHANGES, DEFECTS, AND REFUNDS
Most THE BLOVD CO. apparel is made to order and personally hand-pressed after purchase. Because each garment is produced specifically for the customer’s order, all apparel purchases are final sale. We do not accept returns or exchanges due to size selection, color preference, change of mind, buyer’s remorse, or other personal-preference reasons. Customers are responsible for reviewing product descriptions, garment information, color references, and sizing information before placing an order.
This final-sale policy does not apply when an item arrives defective, damaged, or materially different from what was ordered. Customers must notify THE BLOVD CO. at info@theblovdco.com within seven calendar days of delivery and provide the order number, a description of the issue, and clear photographs of the item and packaging. Minor variations associated with garment-dyed fabric, natural fibers, hand-applied decoration, lighting, or screen display are not defects when the item remains materially consistent with its description and approved design.
After reviewing a verified defect, damage claim, or fulfillment error, THE BLOVD CO. will provide an appropriate replacement, correction, exchange, or refund. Do not return an item without written authorization. Unapproved returns may not be accepted. The Refund Policy is incorporated into these Terms and controls the detailed return, cancellation, and refund process. Nothing in this policy limits rights that cannot lawfully be waived.
SECTION 7 — CUSTOM APPAREL SERVICES
Custom apparel inquiries, artwork development, proofs, quotes, deposits, production schedules, and fulfillment may be governed by a separate written quote, proof approval, invoice, project agreement, or custom-service terms.
You represent that you own or have permission to use any logo, artwork, photograph, wording, trademark, or other material you provide to us. You are responsible for reviewing spelling, colors, placement, quantities, sizes, and other proof details before approval. Once a proof is approved or production begins, changes may require additional cost and time or may no longer be possible.
If a written custom-project agreement conflicts with these general Terms, the written project agreement controls for that project.
SECTION 8 — INTELLECTUAL PROPERTY
The website and its content, including THE BLOVD CO. names, marks, logos, original artwork, product designs, photographs, text, graphics, layout, and other materials, are owned by or licensed to THE BLOVD CO. and are protected by applicable intellectual-property laws.
No purchase transfers ownership of our intellectual property. You may not reproduce, sell, license, distribute, modify, publish, create derivative works from, or commercially use our content or designs without prior written permission, except as allowed by law.
SECTION 9 — REVIEWS, MESSAGES, AND USER-SUBMITTED CONTENT
When you submit a review, comment, photograph, testimonial, design request, or other content, you represent that you have the right to submit it and that it is accurate, lawful, and does not infringe another person’s rights.
We may remove or decline content that is unlawful, abusive, deceptive, infringing, malicious, or unrelated to the intended purpose. We will not publish customer photographs, testimonials, names, ministry materials, or custom artwork for marketing use without the permissions reasonably required for that use.
SECTION 10 — THIRD-PARTY SERVICES AND LINKS
The website may rely on or link to third-party services, including Shopify, payment processors, carriers, social platforms, analytics providers, and external websites. Those services may be governed by their own terms and privacy practices.
We are not responsible for third-party websites or services that we do not control. Review their policies before providing information or completing a transaction with them.
SECTION 11 — PRIVACY
Our collection, use, and disclosure of personal information are governed by the Privacy Policy. By using the website, you acknowledge that information may be processed by Shopify and other service providers as described in that policy.
SECTION 12 — ERRORS, OMISSIONS, AND WEBSITE CHANGES
Information on the website may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping, or other matters. We may correct errors, update information, or cancel an affected order when reasonably necessary.
We may modify, suspend, or discontinue website features or product offerings. We are not obligated to update information except as required by law, but we aim to keep material customer-facing information accurate.
SECTION 13 — DISCLAIMER OF WARRANTIES
We do not guarantee that the website will always be uninterrupted, error-free, secure, or available. To the maximum extent permitted by law, the website and online services are provided on an “as available” basis.
Nothing in these Terms excludes or limits warranties, remedies, or consumer rights that cannot lawfully be excluded. Product-specific promises expressly stated in a product description, written agreement, or applicable policy remain in effect.
SECTION 14 — LIMITATION OF LIABILITY
To the maximum extent permitted by law, THE BLOVD CO. will not be liable for indirect, incidental, special, punitive, or consequential damages arising from use of the website or purchase of products or services.
Where liability cannot be excluded, our total liability for a claim relating to a product, order, or service will not exceed the amount paid for the product, order, or service giving rise to the claim, except where a greater remedy is required by law. This section does not limit liability that cannot legally be limited.
SECTION 15 — EVENTS OUTSIDE OUR REASONABLE CONTROL
We are not responsible for delay or failure caused by events outside our reasonable control, including supplier shortages, utility or internet outages, severe weather, natural disasters, labor disruptions, government action, transportation interruption, carrier delay, public-health emergencies, or failures of third-party platforms. We will make reasonable efforts to communicate material delays and provide an appropriate remedy when required.
SECTION 16 — TERMINATION
We may suspend or terminate access to the website when a user materially violates these Terms, threatens the security or operation of the website, engages in fraud or abuse, or violates applicable law. Obligations and liabilities incurred before termination remain enforceable.
SECTION 17 — GOVERNING LAW
These Terms are governed by the laws of the State of Texas and applicable federal law, without limiting any mandatory consumer protection rights that apply based on a customer’s location.
SECTION 18 — SEVERABILITY, WAIVER, AND ENTIRE AGREEMENT
If any provision of these Terms is found unenforceable, the remaining provisions remain in effect, and the affected provision will be enforced to the greatest extent permitted by law.
A failure to enforce a provision is not a waiver of that provision. These Terms, together with the policies and written agreements incorporated by reference, form the agreement between you and THE BLOVD CO. regarding use of the website and applicable purchases or services.
SECTION 19 — CHANGES TO THESE TERMS
We may update these Terms to reflect changes in our operations, services, legal obligations, or policies. The revised Terms become effective when posted unless a later date is stated. The “Last updated” date will identify the current version.
SECTION 20 — CONTACT INFORMATION
Questions about these Terms may be sent to:
THE BLOVD CO.
1958 Novel Drive
Garland, TX 75040-1224
United States
Phone: (214) 280-8177
Email: info@theblovdco.com
Website: https://www.theblovdco.com